ne777 Privacy Policy
ne777 is committed to keeping your personal information safe and protected at all times. This policy explains what data we collect, how we use it, and how we protect it.
Introduction — Purpose of This Policy
Who we are
ne777 is an online platform offering Myanmar players a full range of games including Live Casino, Slots, football betting, 3D lottery, and Poker. This Privacy Policy ("Policy") applies to all players who access the ne777.run website.
Why you should read this policy
By accessing and using the ne777 platform, you are considered to have agreed to the data handling practices described in this policy. We are committed to handling your personal information responsibly. If we make any changes to this policy, we will announce them on this page and update the last revised date accordingly.
Types of Information We Collect
Personal information
The personal information we collect during account registration and while you use our services includes —
- Full name
- Date of birth (to verify age 21 and above)
- Email address
- Phone number
- Payment Information for Deposits and Withdrawals
- National Registration Card or Citizenship ID number (for KYC verification)
Technical Data
We also collect the following data to ensure smooth service and to carry out security checks —
- IP address
- Browser type and version
- Device type (phone, tablet, PC)
- Login time and session duration
- Pages visited
- Cookies and session identifiers
Gaming Data
We record the player's activity history, deposit and withdrawal history, bonus claim history, and gaming preferences. This data is used to provide services suited to you and to support responsible gaming.
Communication Records
When you contact us through ne777's Live Chat service or by email, those communication records are stored to help improve customer service quality and to assist with resolving issues.
How We Use Your Data
To Provide Services
ne777 uses your personal information primarily for the following purposes —
- To create and verify your account
- To process deposits and withdrawals
- To verify that the user is aged 21+
- To provide bonuses and promotions
- To support safe and responsible gaming for players
Security and Fraud Prevention
Technical data and gaming data are analysed to protect ne777's platform and players' accounts from fraud, suspicious activity, and financial scams. If an issue is detected, you will be notified immediately.
To Improve Our Services
This data is used to analyse how players use our services, so we can improve games, streamline payment processes, and enhance customer support.
Communications and Notifications
ne777 may use your data for the following types of communication —
- To send account and transaction notifications
- To announce service changes or policy updates
- To send customer support responses
We will ask for your consent before sending promotional messages. If you do not want to receive them, you can turn them off in settings or request a change by contacting [email protected].
Data Sharing Policy with Third Parties
We Do Not Sell Your Data
ne777 will never sell your personal information to any advertising company or data broker. This is our core commitment.
Sharing with Service Providers
We share only the data necessary with our trusted service providers to keep the platform running smoothly —
- Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) — to complete financial transactions
- Technology infrastructure providers — for server and cloud services
- Security verification companies — for KYC and fraud detection
These companies act as agents carrying out services on behalf of ne777, and they are not permitted to use that data for their own purposes.
Legal Circumstances
If required by a legal request or legal process, we will act in accordance with the law. In such cases, we must fulfil unavoidable legal obligations.
Cookies and Tracking Technology
What Are Cookies
Cookies are small files stored in your browser by a website. ne777 uses cookies on the website for the following purposes —
- To maintain login session (session cookies)
- To remember language and display settings
- To analyse usage patterns and improve our service (analytics cookies)
Cookie Controls
You can reject or delete cookies through your browser settings. However, please note that disabling certain cookies may cause some ne777 features to work incorrectly. We will notify you about our cookie policy the first time you visit.
Data Security Measures
SSL Encryption
All data transmitted between the ne777 website and our servers is protected with SSL (TLS) encryption. This means your personal and financial data cannot be intercepted by third parties during transmission.
Data Storage Protection
Player data is stored on secure cloud servers with strictly controlled access. ne777 staff can only view specific data when required to provide our service.
Data Breach Response
In the event of a data breach, ne777 will notify affected players promptly and investigate and resolve the incident. This is our responsibility to our players.
Data Retention Period
In accordance with legal requirements, KYC data will be retained for a defined period after account closure. Data no longer needed to provide our service will be deleted according to the applicable retention schedule.
Players' Data Rights
Right to Access and Correct
As a ne777 player, you may request to view the personal information we hold about you. To correct any inaccurate information, contact us at [email protected].
Right to Request Deletion
You may request deletion of your personal data, provided it does not conflict with our legal obligations. Data related to AML (anti-money laundering) and KYC must be retained for a specific period as required by law, and can only be deleted once that period has ended.
Right to Opt Out of Marketing
If you no longer wish to receive promotional notifications, you can opt out by contacting [email protected]. We will continue to send only service-related notifications.
Right to Data Portability
You may request a copy of your data in a downloadable format. This right covers the export of your personal data.
To exercise any of these rights, contact [email protected] and our team will assist you 24/7.
Policy on Players Under 21
21+ Only
ne777 services are for adults aged 21 and above only. If we discover that personal data has been collected from a player under 21, we will immediately delete that data and close the account. If you are aware of an ineligible player, please notify us at [email protected].
How We Handle Policy Changes
Updates and Revisions
ne777 may update this privacy policy from time to time. For significant changes, we will notify players of the key updates and revise the effective date on this page. Continued use of our service after any change will be considered acceptance of the updated policy.
Contact Us
Data Protection Inquiries
If you have any questions, requests, or complaints regarding this policy, you can contact the ne777 customer service team through the following channels —
- Live Chat: Available 24/7 in Myanmar language via Live Chat on the website
- Email: [email protected]
We are available in Myanmar language and always ready to handle your data requests.